086 144 77 77
Mon → Sat : 8am-5pm
[email protected]
Contact
[email protected]
086 144 77 77
Contact

Software Solutions

We are a Microsoft Partner and have partnerships with various other global software providers

We offer software models in all variations of licensing, Perpetual(Once-off), Month to month, yearly based agreements and many more licensing models to suit business needs and budget. Not only that, Elnatan will not leave you hanging when you encounter an issue, we have a fully dedicated support team that can help sort that problem out in no time – remote or on site. Each one of our technicians are proficient in all the software offerings. Let us provide and maintain all your software and you can continue working as usual whilst we handle all the hassles

Let's Begin

our process

How we do the job

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01.
Contact

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Get quote

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02.
Development

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03.
Delivery

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04.
Work Hard Pray Harder
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Company
Elnatan IT Solutions (pty) ltd

34 Bouvardia Ave, Lynnwood Ridge, Pretoria, 0040.

Call us: 086 144 77 77
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we go the extra Mile

Call us:

Systems Engineer or Tier 3 Support Technician

Elnatan is a fast-growing and dynamic IT Company with offices Headquartered in Pretoria. We provide onsite and remote ICT services to small to medium businesses in Southern Africa.

Our values are
  • good customer service
  • love your neighbour
  • have a good attitude
  • being an expert in your area of work
  • going the extra mile.
Job Specifications:
  • Location:          Lynnwood Ridge, Pretoria
  • Availability:      Soonest convenience
  • Salary:              Market related 
  • Leave days:     15 days, after 5 years 20 days
  • Benefits:        Personal accident fund and Funeral plan More benefits to be implemented soon

We need a new family member in the capacity of a Systems Engineer (Level 3 Support Technician). You will need to be able to troubleshoot on different IT environments/infrastructures, focused on Microsoft systems. Your key accountabilities will be to provide a top tier (Tier 3) of support: Advanced troubleshooting of servers, internet and network issues, as well as root cause analysis. You also need to plan and implement new infrastructure, as well as tier 2 support: Server monitoring and maintenance, backup testing, general support and training.

Knowledge and skills
  • UTM: setup, implementation, advanced (Sophos and FortiGate)
  • Advanced Threat Mitigation knowledge
  • Switching and VLAN’s
  • Servers: hardware and software config and troubleshooting, recovery
  • Server maintenance, root cause analysis
  • Remote Support
  • Cloud and Onsite Backups testing, impl. and Disaster Recovery
  • Advanced Exchange config, incl Fed, Clusters
  • Microsoft 365 deployment, support
  • Wireless infrastructure, incl Mikrotik, UBNT
  • VOIP including 3CX Phone system
  • Ability to train younger technicians
Qualifications:
  • A+ N+
  • MCSE
  • Matric
Experience:
  • 5 Years Support Desk
  • 3 Years Escalated Support
  • 2 Years Hardware
Desired talents:
  • Patience
  • Multitasking
  • Adaptability
  • Commitment
  • Communication
  • Customer Service
  • Phone etiquette
  • Bi-lingual (English and Afrikaans)
  • Excellent troubleshooting skills
Apply

Workshop IT Technician

Elnatan is a fast-growing and dynamic IT Company with offices Headquartered in Pretoria. We provide onsite and remote ICT services to small to medium businesses in Southern Africa.

Our values are
  • good customer service
  • love your neighbour
  • have a good attitude
  • being an expert in your area of work
  • going the extra mile.
Job Specifications:
  • Location:          Lynnwood Ridge, Pretoria
  • Availability:      Soonest convenience
  • Salary:              Market related  based on experience
  • Leave days:     15 days, after 5 years 20 days
  • Benefits:          Personal accident fund and Funeral plan

 

 

We need a new family member in the capacity of a Workshop Technician. You will need to be able to troubleshoot on different IT environments/infrastructures, focused on Microsoft systems. Your key accountabilities will be to provide IT support in the workshop to setup new laptops and desktops, troubleshoot and fault finding.

Knowledge and skills
  • Backup and reload op laptops
  • Upgrade computer hardware and software
  • Identify hardware and software issues
  • Setup new computers for clients
  • Do remote maintenance
  • Log third party calls for faulty equipment
Be efficient in:
  • MicrosoftQualifications:
  • A+ N+
  • MSA
  • Matric
  • Driver’s license
Experience:
  • 2 Years workshop
Desired talents:
  • Patience
  • Multitasking
  • Adaptability
  • Commitment
  • Communication
  • Customer Service
  • Phone etiquette
  • Bi-lingual (English and Afrikaans)
  • Excellent troubleshooting skills
Apply