Our support will either be remotely or on site. We have an optimised ticketing system that allows us to get to your request immediately to eliminate downtime by ensuring your systems run smoothly and efficiently, saving you money. We have systems in place that can detect issues before they occur, thus again reducing downtime. Elnatan provides support on an Ad-hoc basis and on monthly service level agreements. For our SLA’s we offer emergency assistance after hours and on weekends 365 Days a year.
Elnatan helps you achieve reduced down time, higher proficiency and increased profit.